Friday, September 1
| 8:30 am - 12:30 pm Concurrent Training Sessions (All sessions are the second half of the 1:30 pm training sessions that were held on Thursday.) |
| Continued from the 1:30 training
session held on Thursday Dealing with Hostile Meetings and Difficult People Presenter: Lucy Moore, Lucy Moore Associates This highly interactive eight-hour training session will offer direct help to those who face hostile meetings and difficult people in their roles with EPA. Specifically, the session goals are to: help participants understand the roots of hostility and other difficult behavior in a public meeting setting; explore ways of preventing or planning to avoid these situations; identify the components that make a situation difficult; offer techniques for dealing with hostility and other difficult behavior; and give participants insights, experiences, and skills that will help them develop their own responses to difficult situations. |
| Continued from the 1:30 training
session held on Thursday Media Relations Training Presenters: Helen DuTeau, U.S. EPA Headquarters; Bill Landis and Dale Armstrong, U.S. EPA Region 7 Learn how to be a "Media Star" by attending this dynamic, interactive workshop. Whether it is "60 Minutes" or the local newspaper, we will teach you how to handle any interview professionally. Whether you are called upon to answer tough questions on potential threats of PVC pipes, Superfund sites, or pesticide plights, we'll teach you how to give your message to the media. The workshop includes a brief overview of EPA's history and relationship with the press, demonstrating some universal truths about the journalism profession and how it relates to environmental reporting. The bulk of the workshop will be spent practicing interview skills by crafting and delivering key messages – no matter how tough the questions get! |
| Continued from the 1:30 training
session held on Thursday Introduction to Community Involvement Presenters: Helen DuTeau and Peter Redmond, U.S. EPA Headquarters This eight-hour workshop is designed to problem-solve challenging situations by offering a variety of tools and techniques to plan effective outreach and involvement strategies. The course will focus on designing strategies that will help you plan a successful communication and participation program. The bulk of the workshop is designed around a mock community situation in which participants will work together in teams to craft a strategy. The course will also devote time to coaching participants on strategies to help them in their real life community involvement challenges. |
| Continued from the 1:30 training
session held on Thursday Designing Community Involvement Processes that Bridge Racial and Cultural Diversity Presenters: Gregory Bourne and Rosemary Romero, Public Decisions Network Diversity and cross-cultural issues often present great challenges to designing and implementing effective, inclusive community involvement processes. Many such processes exclude certain interest groups or individuals whose participation is crucial. Mistakes in designing and convening processes often create problems that last the duration of the project. Inattention to diversity can undermine otherwise sound processes. This session will help participants increase their awareness of cross-cultural issues, and incorporate these concerns into community involvement processes. This session builds on the extensive experience of the trainers with environmental justice, community-based planning, and environmental policy issues. |
| Continued from the 1:30 training
session held on Thursday Understanding and Dealing with the Stress of Working with Superfund Communities–Theirs and Yours Presenters: Jan Shubert, U.S. EPA Headquarters, and Pamela Tucker, Agency for Toxic Substances and Disease Registry (ATSDR) Working with citizens in Superfund communities can be very challenging on a number of different levels. The citizens in these communities have multiple concerns, ranging from health-related issues to job stability and property values. Because they often are the most visible indicators of the problem, EPA and other government agency staff frequently become the targets of citizen frustration and anger. This can be very stressful for everyone. This session explains the stress process and the effects on the human body and health; presents an overview of psychosocial stress and the connection between stress and chronic technological disasters, such as Superfund sites; examines work-related stress in general and in relation to working at Superfund sites; reviews stress management techniques; and concludes with relaxation exercises. |
| Continued from the 1:30 training
session held on Thursday Risk Communications and Public Dialogue Presenters: Keith Fulton and Sandy Martinez, Fulton Communications This course provides skills development low trust/high concern communications regarding safety, health, environmental fairness, and other issues. The trainer spent six years in an active public participation effort between the chemical industry and numerous public stakeholders and will demonstrate how public participation will only work if communicators are skilled in low trust/high concern dialogue. The skills are based on truly understanding and caring about others' positions, learning how to "de-personalize" one's involvement during conflict, non-verbal communications, and how to communicate across cultures. The course involves "hands-on" training and active participation by the attendees. |
This page was last updated on: July 21, 2000
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